Refund Policy

Bhoomi Foundation gratefully accepts voluntary donations for charitable Gaushala work. 1. Nature of Donations Donations are generally non-refundable as funds are promptly allocated towards cow care — fodder, shelter, medical treatment and related expenses. 2. Failed or Duplicate Payments If a payment is charged more than once due to a technical error, or if money is deducted but the donation is not recorded as successful, please contact us within 7 days with payment reference details. After verification with our payment gateway and bank, eligible amounts may be refunded. 3. Incorrect Amount If you accidentally donated an incorrect amount, contact us promptly. Refunds are considered case-by-case after verification and before funds are utilised, where reasonably possible. 4. Process Refund requests must be sent via the Contact page or official email, including: • Donor name • Date and amount • Transaction / Receipt number • Reason for request 5. Timeline Verified refunds, where applicable, are typically processed within 7–14 business days depending on bank and PayU settlement cycles. 6. Policy Updates This policy may be updated to remain compliant with applicable regulations and payment partner requirements.